000			00375nam a2200169Ia 4500
008			190201s9999 xx 000 0 und d
020			_a817758412X
082			_a658
082			_b562 TO
100			_aBesterfield Dale H. et.e
245		0	_aTotal Quality Management
250			_aThird
260			_aNew Delhi
260			_bP-H
260			_c2003
300			_a"xi, 640"
999			_c39842 _d39842