000 00345nam a2200157Ia 4500
008 190201s9999 xx 000 0 und d
020 _a8122415741
082 _a658
082 _b562 NA
100 _a"Naagarazan, R.S."
245 0 _aTotal Quality Management
260 _aNew Delhi
260 _bNew Age
260 _c2005
300 _a175
999 _c43334
_d43334