000 00349nam a2200157Ia 4500
008 190201s9999 xx 000 0 und d
020 _a8131704971
082 _a658
082 _b8 RAO
100 _a"Rao, K. rama Mohana"
245 0 _aServices Marketing
260 _aNew Delhi
260 _bPearson
260 _c2007
300 _a"xiii, 358"
999 _c48768
_d48768