000			00333nam a2200157Ia 4500
008			190201s9999 xx 000 0 und d
020			_a8122402429
082			_a658
082			_b4013 L
100			_a"Lal, H"
245		0	_aTotal Quality Management
260			_aNew Delhi
260			_bN.A.I
260			_c1990
300			_a237
999			_c49898 _d49898